FAQ

Reservation and pricing

1. How can I pay?
We accept bank transfers to our company account and credit card payments. If you choose to pay on the location, we can only accept cash.

2. How do I secure my reservation?
After receiving the invoice, you have to pay a deposit of 25% of the retreat / program total price to secure your booking. In case of a cancellation, the deposit is non-refundable. If you choose to hire one of our venues, you have to pay a deposit of 30% of the total venue hire fee to secure your booking.

3. Do I need to have travel insurance?
Yes, in order to participate on our programs, you have to have a valid travel insurance or a European Health Insurance. You can also book a health insurance with our partner World Nomads.

4. What is included in the price?
On each and every retreat we put a detailed description on what is included in the package. Please read the description carefully, in case of any doubts, please contact us via e-mail.

Accommodation

5. What is the accommodation like?
We are working with several venues, depending on the retreat/holiday you choose. Each program includes a detailed description of the venue. Please read it carefully and in case of any doubts, please contact us via e-mail.

6. Can I have a private room?
Of course, you can, please follow each venue’s policy.

7. Is there WIFI available at the venue?
Yes, we mainly work with venues that have a WIFI and it can be used by our guests at all times.

9. When can I check in or check out?
The check-in is at 3 pm and check-out at 10 am unless stated differently in the program description.

Yoga

10. I am complete beginner can I attend the retreat?
Our retreats are open for all levels; our yoga instructors have experience in teaching groups of different levels.

11. What do I have to bring with me?
We recommend you to bring comfortable clothing according to the season. We have yoga mats, blankets and water bottles available for our guests.

12. Can I join the retreat only for classes?
Yes, you can, however there is a strongly limited number of students that we accept, please book in advance.

13. What happens during the week?
Check the detailed schedules for each retreat. However, you are free to do as much or as little as you wish.

14. Is there a massage therapist available on the venue?
Yes, we offer massages that you can book a day before, and pay on the spot unless othewise stated in the program.

Other programs

15. What else can I do beside the yoga practice?
On each retreat / holiday we have a list of extra programs that you can attend. Most of them, you can book on the spot..

Transportation

16. How can I get to the venues?
We alway give a retreat location specific description of how to get there. In Mallorca, we strongly recommend car rental, as it facilities your moving around on the island.